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Frequently Asked Questions
Quick answers to the most common questions from the Bosslots community.
We would like to remind you that most casinos have a daily withdrawal limit, which is usually set at 500€. For withdrawals of this range, verification will likely be required.
First, we request a withdrawal equal to the daily limit. (For example, 500€)
After the first withdrawal is completed, we recommend playing 10 spins for relaxation and then requesting another withdrawal equal to the daily limit.
After the second withdrawal is completed, you can withdraw another 500€ every day.
In general, it is preferable to execute one transaction at a time rather than having 2-3 pending simultaneously.
If your withdrawal is delayed, its likely that verification will be required. The relevant section will open in your account, and it is recommended to contact live chat for precise instructions.
In most casinos, there are withdrawal limits per day, week, and month, which depend on the VIP level of each player. You can also check the terms of each casino yourself to be aware of what applies (and what doesnt).
All the casinos on our website, may not require a verification for amounts up to 200-300€. However, if asked, you must complete the verification process.
It takes some time for the players documents to be verified. If they are not ultimately accepted, the specific reason for rejection is stated, as well as the exact document that the player needs to send. In any case, we are here to assist you with technical issues that may arise!
If verification is eventually required, the player will be informed via email or the verification field will be opened on their account after a short period of time. Additionally, the player can contact the Livechat of the respective casino for further clarification.
Usually, you will need an identity document (e.g., ID card), a document related to the payment method you used (e.g., a photo of both sides of your bank card), and a proof of residence document (e.g., a utility bill). Additionally, they may request some form of bank documentation (e.g., bank statement or transaction history).